Queen's College, Cambridge

The long view

A trip to Cambridge (for an early orientation as we embark on the great university search for son and heir) made me ponder the immeasurable benefits of a long-term perspective. The university dates back nearly 800 years. Cambridge city on a sunny Saturday bustles and buzzes with tourists, but inside their ancient walls each college […]

Knives, tell them well – @thisisseth

Seth Godin on knives: “Cooks know that a sharp knife is less likely to cause injury, because it goes where you point it. It does what you tell it to do, which means you can focus on what you want the outcome to be. The challenge of a sharp knife is that it puts ever […]

We owe you nothing – @thisisseth

Seth Godin points to a trend or attitude in business: to take a merely transactional perspective. “The dedicated fan sat through endless losing games. Even steven. Ticket purchased, game delivered. We owe you nothing. The problem with ‘even steven’ is that it turns trust and connection and emotions into nothing but a number. Revenue on […]

I want t-shirts …

New Journey Marketing explains why that may not be such a good idea, here. I joined Microsoft in the time of t-shirts, the period of polo-shirts. It was the very summer of personalised fleeces. I suspect that the very fine folks at Fat Face made a fortune from us. Somewhere, I still have a couple of […]

Echoes through time: on lost time and space

“Strategy is the art of making use of time and space. I am less chary about the latter than of the former; space we can recover, time never.” Napoleon Bonaparte (1769 – 1821) (via Execupundit’s Michael Wade)

Curses on your adversaries – @execupundit

Not that we’d be so juvenile as to curse those who stand in our way, but there are moments when these would be handy, courtesy of Execupundit: May they form a coalition. … May they place their faith in what worked before. … May they have many goals. Print out and keep the full list […]

The Gig Economy in retreat?

With recent rulings against Uber and Pimlico Plumbers, it would be tempting to conclude that the Gig Economy is in retreat. There are other cases in the pipeline, including Deliveroo and CitySprint. In reality, these should just be teething troubles. Back in 1937, Ronald Coase (in The Nature of the Firm) showed why firms exist in the first […]

Echoes through time: knowledge of a meagre kind

“When you cannot measure it, when you cannot express it in numbers, your knowledge is of a meagre and unsatisfactory kind.”   Lord Kelvin (William Thomson, 1st Baron Kelvin, 1824-1907), Lecture on Electrical Units of Measurement

The neuroscience of trust – @HBR

Paul J. Zak has an interesting article in the Harvard Business Review (here) on the impact of trust on performance: 50% higher productivity, 74% lower stress, 29% more satisfaction and 40% lower burnout (reported experience, top quartile vs. bottom quartile). The article also gives eight actions to foster higher trust within the organisation, including: recognise excellence […]

Evidence in a post-truth world? #contentmarketing

Are proof-points passé in a post-truth world? On the contrary, they are more important than ever. In a world of Putin, Trump and the Brexit campaign, it’s tempting to think that evidence simply doesn’t matter anymore. Can’t you just say anything you like, as long as you repeat it loudly and persistently? Here are two […]

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